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For Permanent and Contract, Business Analyst / Systems Analyst

    Functional Consultant Salesforce

    Switzerland, Zürich

    • CHF 100,000 to CHF 130,000 CHF
    • Consultants Role
    • Skills: Salesforce, Project Management, Administrator, User Stories, Solution Design, Prototyping, Data models
    • Seniority: Mid-level

    Job description



    Functional Salesforce Consultant
    Zürich

    Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Functional Salesforce Consultant zur Erweiterung des Salesforce-Teams.

    Deine Aufgaben
    • Du führst strukturierte Workshops mit Kund:innen durch, in denen ihr gemeinsam Anforderungen und Prozesse erarbeitet
    • Du analysierst Geschäftsprozesse und Datenflüsse und setzt diese in konkrete Salesforce-Lösungen um
    • In enger Zusammenarbeit mit dem Architects- und Developer-Team, entwickelst Du User Stories, Lösungsdesign und Prototypen
    • Du konfigurierst Salesforce selbständig - von Objekten und Flows über Berechtigungen bis hin zu Automatisierungen und Reports
    • Du begleitest den gesamten Implementierungsprozess von Tests über Schulungen bis zum Roll-out und stellst sicher, dass die Lösung reibungslos in Betrieb geht oder in die nächste Projektphase überführt wird
    • Du unterstützt das Pre-Sales-Team bei Scoping-Aktivitäten und bringst deine Expertise zu Prozessverständnis, Use-Cases und Aufwandschätzungen ein
    • Du hältst dich fachlich auf dem aktuellen Stand - mit Augenmerk auf Best Practices, neue Features und systemübergreifende Zusammenhänge.


    Dein Profil
    • Du bringst mehrjährige Salesforce-Projekterfahrung mit (sei es als Consultant, Business Analyst oder Administrator)
    • Du beherrschst Prozessanalyse und Konzeption sicher und kannst dich branchenübergreifend in verschiedenen Funktionsbereichen zurechtfinden
    • Du hast Erfahrung in codefreien Konfiguration (Flows, Approval-Prozesse, Reports und Security-Einstellungen sind dir vertraut)
    • Du verstehst Datenmodelle, Integrationsprinzipien und Benutzererlebnisse (Erfahrung mit Experience Cloud von Vorteil)
    • Relevante Salesforce Zertifizierungen im Bereich Administrator, Business Analyst oder Consultant runden dein Profil ab
    • Sehr gute Deutschkenntnisse und sichere Englischkenntnisse


    Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürgern:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

    Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

    Salesforce Analyst - New York, NY

    USA, New York

    • $115,000 to $130,000 USD
    • Business Analysts Role
    • Skills: Salesforce
    • Seniority: Junior

    Job description



    Business Analyst, Salesforce - New York, NY

    A highly rated global speciality property & casualty insurer focused on small to mid-sized commercial clients is seeking a Salesforce Business Analyst to support their Salesforce platform. This is an exciting opportunity to join a company at the ground floor of their Salesforce implementation!

    Responsibilities
    • Elicit, document, and refine business requirements through workshops and stakeholder interviews, translating them into detailed user stories, process flows, and functional specifications
    • Design scalable Salesforce solutions, recommending the best combination of declarative features and custom development
    • Create and maintain comprehensive project documentation, including data models, use cases, test scenarios, training materials, and release notes
    • Lead user acceptance testing (UAT), develop test cases, coordinate sandbox management, and oversee change deployment to production
    • Own the enhancement backlog, prioritise incoming requests, and enforce change governance processes
    • Build and deliver recurring reconciliation reports, executive dashboards, and monthly aggregated data sets under strict deadlines
    • Investigate and resolve data quality, mapping, and integration issues in collaboration with technical teams
    • Produce ad hoc analyses and actionable insights for leadership and strategy teams
    • Develop and conduct end-user training programs, create self-service resources, and provide ongoing post-go-live support
    • Monitor platform adoption, performance metrics, and user feedback to identify continuous improvement opportunities
    • Stay current with Salesforce releases and proactively recommend new features that align with business objectives
    • Report system health, security posture, and compliance status to IT and governance stakeholders


    Requirements
    • 5+ years of experience as a Salesforce Business Analyst or similar role
    • An active Salesforce Administrator certification is required
    • Additional certifications strongly preferred (Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder, or Business Analyst)
    • Proven expertise in requirements gathering, process mapping, user story writing, and acceptance criteria definition
    • Strong data analysis skills with advanced proficiency in Excel (pivot tables, VLOOKUP, large data sets)
    • Solid understanding of Salesforce data architecture, integrations, and reporting capabilities
    • Demonstrated ability to facilitate meetings, present to senior leadership, and explain technical concepts to non-technical audiences
    • Comfortable thriving in high-pressure periods and delivering against firm monthly deadlines
    • Excellent written and verbal communication skills
    • Self-directed with strong prioritisation and multitasking abilities in a dynamic environment
    • Team player with a track record of building trusted relationships across business and technical groups


    About Mason Frank

    Mason Frank International is the global leader in Salesforce recruitment, connecting top Salesforce professionals with leading organisations worldwide. Our deep market expertise and extensive network help candidates find career-defining roles while enabling companies to build exceptional Salesforce teams.

    Salesforce Marketing Analyst

    USA, Georgia, Atlanta

    • $110,000 to $120,000 USD
    • Business Analysts Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    About the role
    A professional services organization is seeking a Salesforce Marketing Analyst to help drive firm-wide marketing objectives through the effective use of marketing technology, data integration, and analytics.

    This role will work closely with senior marketing leadership and a centralized marketing team to maximize the use of Salesforce Account Engagement (Pardot), ZoomInfo, and related platforms across digital campaigns, webinars, podcasts, customer journey mapping, and ROI analysis.

    By partnering with internal stakeholders and external vendors, the Marketing Analyst will leverage technology to support and enhance strategic marketing initiatives across the organization.

    Responsibilities


    • Support the administration and optimization of Salesforce Account Engagement (Pardot) and ZoomInfo, including automation, lead management, personalization, integrations, and email marketing


    • Build and maintain multi-touch attribution models to measure the impact of marketing channels, create performance dashboards, analyze campaign results, and track customer journeys


    • Train and support marketing team members on Account Engagement best practices, including automation, data governance, campaign execution, and reporting


    • Collaborate cross-functionally with internal teams and external agencies to support marketing initiatives


    Qualifications


    • 2+ years of experience in marketing technology or digital marketing within a corporate environment


    • CRM experience required; familiarity with Salesforce Account Engagement (Pardot) and ZoomInfo strongly preferred


    • Experience with marketing analytics and reporting tools such as Tableau, Power BI, or Google Analytics is a plus


    • Understanding of email marketing best practices and personalization strategies


    • Strong analytical and problem-solving skills with the ability to translate data into actionable insights


    • Highly detail-oriented, adaptable, and responsive


    • Excellent time management, communication, and project management skills

    Marketing Performance Analyst

    England, London

    • £55,000 to £55,000 GBP
    • Marketing Automation Role
    • Skills: Marketing Automation - Pardot
    • Seniority: Mid-level

    Job description





    Marketing Performance Analyst
    Location: Hybrid (London-based)
    Employment Type: Permanent



    We are working with an organisation who are looking for a Performance Analyst to join their digital team. This role is key to helping them understand and optimise the return on investment (ROI) of our marketing campaigns. You'll work with data from their website, Pardot, and Salesforce to deliver insights that shape strategy and drive performance. You'll collaborate closely with campaign managers and sales teams to ensure their marketing efforts are data-informed and aligned with business goals.



    Key Responsibilities


    * Collect and integrate data from website analytics, Pardot, and Salesforce
    * Measure ROI and track key marketing KPIs such as lead generation and conversion rates
    * Build and maintain dashboards and reports for a range of stakeholders
    * Generate insights to improve campaign performance and marketing ROI
    * Collaborate with campaign managers and sales teams to align goals and data
    * Support teams with training and data quality in Pardot and Salesforce
    * Drive innovation in reporting and automation
    * Conduct ad-hoc analysis for business needs



    Feel free to email me at j.young@masonfrank.com.

    Salesforce Administrator

    USA, Florida, Miami

    • $120,000 to $130,000 USD
    • System Administrators Role
    • Skills: Salesforce NPSP / Nonprofit Success Pack
    • Seniority: Mid-level

    Job description



    Looking to join a dynamic team at an end-user dedicated to making a difference? We are seeking an experienced Salesforce Administrator to join our client's team, focusing on optimizing their Salesforce environment and support impactful initiatives. This is a permanent position that will working on a hybrid schedule in Miami Florida.

    **Key Responsibilities and Skills Required:**
    - Experience in data management and report generation within Salesforce.
    - Ability to train and support end-users, fostering a collaborative environment.
    - Strong problem-solving skills to address user needs and system enhancements.

    - Proficiency in Salesforce NPSP would be a plus, ensuring effective configuration and management
    - Excellent communication skills to liaise with diverse stakeholders.

    We welcome candidates who are passionate about leveraging technology and can work as an in-house Salesforce expert. If you are ready to contribute to a supportive team and make an impact, please apply for this exciting opportunity.

    Manager, Data Engineering

    USA, California, Irvine

    • $140,000 to $160,000 USD
    • Business Analysts Role
    • Skills: Salesforce Sales Cloud
    • Seniority: Senior

    Job description



    Manager, Data Engineering

    Location: Southern California - Hybrid (onsite 2X per week)



    Company Overview:
    We're partnered with a well-established, large-scale financial services organization supporting a high-volume, regulated consumer business. The company operates nationwide, invests heavily in technology and data, and offers a stable environment with long-term growth opportunities. The culture emphasizes ownership, collaboration, and building reliable systems that directly impact customers and internal stakeholders.

    Role Overview:
    We're hiring a Data Engineering Manager to lead the analytics engineering function and own the strategy, architecture, and delivery of the company's data platform. This role manages a small team of analysts, partners closely with software engineering on integrations and pipelines, and makes key technical decisions around how data is modeled, governed, and consumed across the business.

    This is a hands-on leadership role requiring initiative and accountability. You'll operate with a high degree of autonomy-identifying problems, proposing solutions, and driving execution. When tradeoffs arise, priorities are speed, security, and stability (in that order).

    Key Responsibilities:


    • Manage and develop a team of data analysts focused on reporting, dashboards, and data modeling


    • Own schema design, warehouse architecture, and data modeling standards


    • Integrate multiple internal and third-party systems with Salesforce Sales Cloud


    • Partner with engineering teams on ETL/ELT pipelines, integrations, and source system changes


    • Optimize query performance, pipeline reliability, and storage costs


    • Establish and enforce standards for data quality, access controls, and documentation


    • Evaluate, select, and implement tools across the data stack


    • Translate business requirements into scalable, maintainable data solutions


    • Stay close to the work and lead by example


    Qualifications:


    • 5+ years of experience in data engineering or analytics engineering


    • 2+ years of experience managing or technically leading a team


    • Strong experience working with Salesforce data (SOQL, custom objects, relationships, reporting)


    • Deep expertise with a cloud data warehouse (Snowflake or Azure Data Warehouse)


    • Advanced SQL and strong data modeling skills (star schema, normalization tradeoffs, SCDs)


    • Hands-on experience with at least one BI platform (Power BI, Tableau, or Looker)


    • Experience with ETL/ELT orchestration tools (Airflow, Azure Data Factory, Airbyte, or similar)


    • Background in data governance, PII handling, and regulated environments


    • Ability to understand and document business logic, not just technical implementation


    • Clear, confident communicator across technical and business stakeholders


    • Bachelor's degree in Computer Science, Engineering, or equivalent experience

    Senior Salesforce Development Lead - $140-160K

    USA, Illinois, Chicago

    • $140,000 to $160,000 USD
    • Developers Role
    • Skills: Salesforce.com
    • Seniority: Senior

    Job description



    An established Salesforce End User is looking to add a Sr. Salesforce Development Lead to their team. This organization is highly invested in Salesforce and is looking to build a new Salesforce Center of Excellence from the ground up. This role calls for a Lead Salesforce Developer that is an expert in coding Apex & LWC from scratch, interacting with key business stakeholders, and mentoring junior developers.



    We are seeking…
    • Minimum of 7 years as a Salesforce Developer
    • Languages: APEX, Lightning Web Components, Visualforce Pages, JavaScript
    • Technical leadership, following best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
    • Solid understanding of and detailed experience with Salesforce architecture and API
    • Proven ability to lead junior developers and conduct code reviews
    • Proven ability to work in a team environment. Good communication skill
    • Salesforce Certifications (preferred): Platform Developer I, Platform Developer II, JavaScript Developer I, Application Architect, Systems Architect, Integration Architect, etc.


    SALESFORCE PROFESSIONALS, Don't miss out an opportunity to be a valued part of this company and send your resume now to Brett at b.nason@masonfrank.com. Call Brett Nason for more information at 646-580-7483. *Send your resume now to Brett at b.nason@masonfrank.com before interview considerations are terminated.

    Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

    SFDC / Developer / Remote / End-User / LWC / API / Mason Frank

    new

    Salesforce Administrator

    England, Greater Manchester, Manchester

    • £50,000 to £55,000 GBP
    • System Administrators Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description

    Job Title: Salesforce Administrator



    Location: Manchester (Hybrid - 3 days per week in the office)
    Salary: £50,000 - £55,000 per annum + Benefits
    Employment Type: Permanent

    Overview



    An established end customer based in Manchester is looking for an experienced Salesforce Administrator to take ownership of their Salesforce platform and support a user base of approximately 70 users. The organisation uses Sales Cloud as its core CRM alongside other Salesforce products and is continuing to invest in the platform to support business growth.

    This role is ideal for a hands-on administrator who enjoys working closely with stakeholders, improving system adoption, and driving continuous improvement across Salesforce.

    Key Responsibilities



    • Act as the primary Salesforce Administrator for a 70-user environment


    • Manage and maintain Salesforce Sales Cloud and other Salesforce products


    • Configure and support:


      • Users, profiles, roles, permission sets, and security settings


      • Custom objects, fields, page layouts, record types, validation rules, and flows


    • Provide day-to-day user support, including troubleshooting issues and managing requests


    • Work closely with sales and wider business teams to gather requirements and translate them into Salesforce solutions


    • Support system enhancements, releases, and ongoing platform improvements


    • Maintain data quality, including data imports, cleansing, and reporting


    • Create and maintain reports and dashboards to support business insight


    • Manage integrations with third-party systems where required


    • Ensure best practices are followed around documentation, change management, and platform governance

    Required Skills & Experience



    • Proven experience as a Salesforce Administrator in a commercial environment


    • Strong hands-on experience with Sales Cloud


    • Experience supporting a multi-user Salesforce org (circa 50+ users preferred)


    • Good understanding of Salesforce configuration (no/low-code)


    • Experience with automation tools such as Flow


    • Strong stakeholder management and communication skills


    • Ability to work independently and take ownership of the Salesforce platform

    Benefits



    • Salary of £50,000 - £55,000 depending on experience


    • Hybrid working model (3 days per week in the Manchester office)


    • Competitive benefits package


    • Opportunity to own and shape the Salesforce platform within an end-customer environment

    Database Engineering Manager (Salesforce Data Focus)

    USA, California, Irvine

    • $150,000 to $151,000 USD
    • Other Positions Role
    • Skills: Salesforce
    • Seniority: Senior

    Job description



    Job Title: Database Engineering Manager (Salesforce Data Focus)
    Location: Irvine, CA (Hybrid)

    Company Overview



    An enterprise organization is building out its data and analytics platform with Salesforce at the center of its business operations. The company is investing heavily in data architecture, reporting, and system integrations to better support sales, operations, and leadership decision-making.

    Role Overview



    We are hiring a Database Engineering Manager to lead the analytics engineering function with a strong focus on Salesforce data architecture, reporting, and integrations. This role owns the strategy, design, and delivery of the data platform that supports Salesforce and multiple downstream systems.

    You will manage a small analytics team, partner closely with software and Salesforce engineering teams, and make architectural decisions that determine how Salesforce data is modeled, integrated, governed, and consumed across the organization.

    This role requires hands-on technical leadership, strong Salesforce data expertise, and the ability to operate autonomously. Priorities are speed, security, and stability-in that order when tradeoffs arise.

    Key Responsibilities



    • Lead and develop a team of data analysts focused on Salesforce reporting, dashboards, and data modeling


    • Own Salesforce data architecture, including schema design, object modeling, and downstream warehouse structures


    • Design and maintain scalable data models that support Salesforce Sales Cloud reporting and analytics


    • Partner with Salesforce developers and software engineers on data integrations, ETL/ELT pipelines, and source system changes


    • Integrate Salesforce with internal proprietary systems and third-party applications via APIs and data pipelines


    • Optimize Salesforce-driven data pipelines for performance, reliability, and cost efficiency


    • Establish and enforce standards for Salesforce data quality, access controls, documentation, and governance


    • Support executive, sales, and operations reporting built on Salesforce data


    • Translate business requirements from sales and operations stakeholders into scalable Salesforce data solutions


    • Ensure proper handling of sensitive data and compliance requirements related to Salesforce and customer data

    Required Qualifications



    • Bachelor's degree in Computer Science, Engineering, or equivalent experience


    • 5+ years of experience in data engineering, analytics engineering, or a related technical role


    • 2+ years of experience managing or technically leading a team


    • Strong experience working with Salesforce data at scale, including:


      • Sales Cloud data models


      • Custom objects and relationships


      • SOQL and Salesforce reporting structures


    • Hands-on experience integrating Salesforce data into a cloud data warehouse (Snowflake or Azure Data Warehouse preferred)


    • Advanced SQL skills and strong understanding of data modeling concepts


    • Experience with BI tools consuming Salesforce data (Power BI, Tableau, or Looker)


    • Familiarity with ETL/ELT and integration tools (Airflow, Azure Data Factory, Airbyte, or similar)


    • Experience with Salesforce data governance, PII handling, and access control strategies


    • Ability to clearly communicate technical Salesforce concepts to non-technical stakeholders

    Salesforce Platform Architect - $180K

    USA, Colorado, Denver

    • $170,000 to $180,000 USD
    • Architects Role
    • Skills: Salesforce
    • Seniority: Senior

    Job description

    Salesforce Platform Architect



    We're looking for a seasoned Salesforce Platform Architect to guide the technical vision, solution design, and overall architectural integrity of a large-scale, multi-cloud Salesforce environment. This is a blended strategic and hands-on position responsible for creating scalable, secure, configuration-first solutions while establishing and enforcing standards across the platform. The Architect will partner closely with business stakeholders, engineering teams, and external delivery partners to ensure high-quality execution throughout the full lifecycle of delivery.

    Core Responsibilities



    Architecture & Solution Design



    • Lead the design and direction of solutions across several Salesforce Clouds and related systems.


    • Create scalable, reusable, configuration-first solutions aligned to platform best practices.


    • Maintain architectural documentation, reference models, data patterns, and reusable components.


    • Provide final approval on technical designs and ensure consistency with platform strategy.


    • Perform deep technical code reviews and serve as the ultimate quality gate for development deliverables.


    Platform Standards & Security



    • Define and maintain naming conventions, development standards, org strategy, and platform governance guidelines.


    • Monitor platform health, API consumption, performance, and technical debt.


    • Own core security structures (roles, profiles, sharing, access control) and support compliance reviews.


    Integrations & Data Architecture



    • Establish integration patterns and data governance frameworks for systems interacting with Salesforce.


    • Guide decisions on synchronous vs. asynchronous patterns, event-driven flows, and API design.


    • Ensure high-quality, auditable, and well-structured data movement across systems.


    Team Leadership & Delivery Enablement



    • Provide architectural oversight, hands-on design support, and mentoring across internal technical teams.


    • Partner with business and product leaders to evaluate solution options and drive design decisions.


    • Collaborate with QA and DevOps resources to ensure alignment between testing, release processes, and architectural direction.


    • Support assessment of external partners and vendors.


    Innovation & Long-Term Roadmap



    • Stay informed on Salesforce roadmap updates, new features, and architectural guidance.


    • Recommend strategic adoption of emerging technologies (AI, automation, data tools, platform enhancements).


    • Promote a configuration-first mindset and advocate for native platform capabilities.

    Required Experience



    • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent practical experience).


    • 10+ years of hands-on Salesforce technical experience with emphasis on architecture, governance, and scalable solution design.


    • Strong proficiency in Apex, Lightning Web Components, Flow, SOQL, integration patterns, and API design.


    • Experience leading cross-functional delivery teams in complex Salesforce environments.


    • Demonstrated ability to conduct comprehensive code reviews and act as the final technical checkpoint for all development work.

    Preferred



    • Salesforce certifications within the Administrator, Developer, or Architect tracks.


    • Familiarity with CI/CD, DevOps frameworks, and version control.


    • Experience supporting secure integrations or mobile application frameworks.

    Salesforce Business Analyst / Systems Analyst Jobs

    For the latest Salesforce Business Analyst jobs, look no further than Mason Frank—we find great Salesforce jobs for talented professionals around the world. Our team of expert recruitment consultants has strong ties across the Salesforce community, giving them access to hundreds of prospective employers on the lookout for Salesforce Business Analysts. Ready for your next Salesforce career move? View our available jobs and apply today.

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