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Functional Salesforce Consultant
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Functional Salesforce Consultant zur Erweiterung des Salesforce-Teams.

Deine Aufgaben

• Du führst strukturierte Workshops mit Kund:innen durch, in denen ihr gemeinsam Anforderungen und Prozesse erarbeitet
• Du analysierst Geschäftsprozesse und Datenflüsse und setzt diese in konkrete Salesforce-Lösungen um
• In enger Zusammenarbeit mit dem Architects- und Developer-Team, entwickelst Du User Stories, Lösungsdesign und Prototypen
• Du konfigurierst Salesforce selbständig - von Objekten und Flows über Berechtigungen bis hin zu Automatisierungen und Reports
• Du begleitest den gesamten Implementierungsprozess von Tests über Schulungen bis zum Roll-out und stellst sicher, dass die Lösung reibungslos in Betrieb geht oder in die nächste Projektphase überführt wird
• Du unterstützt das Pre-Sales-Team bei Scoping-Aktivitäten und bringst deine Expertise zu Prozessverständnis, Use-Cases und Aufwandschätzungen ein
• Du hältst dich fachlich auf dem aktuellen Stand - mit Augenmerk auf Best Practices, neue Features und systemübergreifende Zusammenhänge.

Dein Profil

• Du bringst mehrjährige Salesforce-Projekterfahrung mit (sei es als Consultant, Business Analyst oder Administrator)
• Du beherrschst Prozessanalyse und Konzeption sicher und kannst dich branchenübergreifend in verschiedenen Funktionsbereichen zurechtfinden
• Du hast Erfahrung in codefreien Konfiguration (Flows, Approval-Prozesse, Reports und Security-Einstellungen sind dir vertraut)
• Du verstehst Datenmodelle, Integrationsprinzipien und Benutzererlebnisse (Erfahrung mit Experience Cloud von Vorteil)
• Relevante Salesforce Zertifizierungen im Bereich Administrator, Business Analyst oder Consultant runden dein Profil ab
• Sehr gute Deutschkenntnisse und sichere Englischkenntnisse

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürgern:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

About the role
A professional services organization is seeking a Salesforce Marketing Analyst to help drive firm-wide marketing objectives through the effective use of marketing technology, data integration, and analytics.

This role will work closely with senior marketing leadership and a centralized marketing team to maximize the use of Salesforce Account Engagement (Pardot), ZoomInfo, and related platforms across digital campaigns, webinars, podcasts, customer journey mapping, and ROI analysis.

By partnering with internal stakeholders and external vendors, the Marketing Analyst will leverage technology to support and enhance strategic marketing initiatives across the organization.

Responsibilities

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  Support the administration and optimization of Salesforce Account Engagement (Pardot) and ZoomInfo, including automation, lead management, personalization, integrations, and email marketing
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  Build and maintain multi-touch attribution models to measure the impact of marketing channels, create performance dashboards, analyze campaign results, and track customer journeys
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  Train and support marketing team members on Account Engagement best practices, including automation, data governance, campaign execution, and reporting
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  Collaborate cross-functionally with internal teams and external agencies to support marketing initiatives

Qualifications

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  2+ years of experience in marketing technology or digital marketing within a corporate environment
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  CRM experience required; familiarity with Salesforce Account Engagement (Pardot) and ZoomInfo strongly preferred
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  Experience with marketing analytics and reporting tools such as Tableau, Power BI, or Google Analytics is a plus
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  Understanding of email marketing best practices and personalization strategies
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  Strong analytical and problem-solving skills with the ability to translate data into actionable insights
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  Highly detail-oriented, adaptable, and responsive
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  Excellent time management, communication, and project management skills

Looking to join a dynamic team at an end-user dedicated to making a difference? We are seeking an experienced Salesforce Administrator to join our client's team, focusing on optimizing their Salesforce environment and support impactful initiatives. This is a permanent position that will working on a hybrid schedule in Miami Florida.

**Key Responsibilities and Skills Required:**
- Experience in data management and report generation within Salesforce.
- Ability to train and support end-users, fostering a collaborative environment.
- Strong problem-solving skills to address user needs and system enhancements.

- Proficiency in Salesforce NPSP would be a plus, ensuring effective configuration and management
- Excellent communication skills to liaise with diverse stakeholders.

We welcome candidates who are passionate about leveraging technology and can work as an in-house Salesforce expert. If you are ready to contribute to a supportive team and make an impact, please apply for this exciting opportunity.

Manager, Data Engineering

Location: Southern California - Hybrid (onsite 2X per week)



Company Overview:
We're partnered with a well-established, large-scale financial services organization supporting a high-volume, regulated consumer business. The company operates nationwide, invests heavily in technology and data, and offers a stable environment with long-term growth opportunities. The culture emphasizes ownership, collaboration, and building reliable systems that directly impact customers and internal stakeholders.

Role Overview:
We're hiring a Data Engineering Manager to lead the analytics engineering function and own the strategy, architecture, and delivery of the company's data platform. This role manages a small team of analysts, partners closely with software engineering on integrations and pipelines, and makes key technical decisions around how data is modeled, governed, and consumed across the business.

This is a hands-on leadership role requiring initiative and accountability. You'll operate with a high degree of autonomy-identifying problems, proposing solutions, and driving execution. When tradeoffs arise, priorities are speed, security, and stability (in that order).

Key Responsibilities:

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  Manage and develop a team of data analysts focused on reporting, dashboards, and data modeling
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  Own schema design, warehouse architecture, and data modeling standards
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  Integrate multiple internal and third-party systems with Salesforce Sales Cloud
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  Partner with engineering teams on ETL/ELT pipelines, integrations, and source system changes
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  Optimize query performance, pipeline reliability, and storage costs
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  Establish and enforce standards for data quality, access controls, and documentation
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  Evaluate, select, and implement tools across the data stack
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  Translate business requirements into scalable, maintainable data solutions
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  Stay close to the work and lead by example

Qualifications:

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  5+ years of experience in data engineering or analytics engineering
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  2+ years of experience managing or technically leading a team
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  Strong experience working with Salesforce data (SOQL, custom objects, relationships, reporting)
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  Deep expertise with a cloud data warehouse (Snowflake or Azure Data Warehouse)
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  Advanced SQL and strong data modeling skills (star schema, normalization tradeoffs, SCDs)
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  Hands-on experience with at least one BI platform (Power BI, Tableau, or Looker)
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  Experience with ETL/ELT orchestration tools (Airflow, Azure Data Factory, Airbyte, or similar)
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  Background in data governance, PII handling, and regulated environments
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  Ability to understand and document business logic, not just technical implementation
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  Clear, confident communicator across technical and business stakeholders
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  Bachelor's degree in Computer Science, Engineering, or equivalent experience

Job Title: Salesforce Administrator

Location: Manchester (Hybrid - 3 days per week in the office)
Salary: £50,000 - £55,000 per annum + Benefits
Employment Type: Permanent

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Overview

An established end customer based in Manchester is looking for an experienced Salesforce Administrator to take ownership of their Salesforce platform and support a user base of approximately 70 users. The organisation uses Sales Cloud as its core CRM alongside other Salesforce products and is continuing to invest in the platform to support business growth.

This role is ideal for a hands-on administrator who enjoys working closely with stakeholders, improving system adoption, and driving continuous improvement across Salesforce.

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Key Responsibilities

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  Act as the primary Salesforce Administrator for a 70-user environment
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  Manage and maintain Salesforce Sales Cloud and other Salesforce products
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  Configure and support:
  • 
    
    Users, profiles, roles, permission sets, and security settings
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    Custom objects, fields, page layouts, record types, validation rules, and flows
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  Provide day-to-day user support, including troubleshooting issues and managing requests
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  Work closely with sales and wider business teams to gather requirements and translate them into Salesforce solutions
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  Support system enhancements, releases, and ongoing platform improvements
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  Maintain data quality, including data imports, cleansing, and reporting
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  Create and maintain reports and dashboards to support business insight
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  Manage integrations with third-party systems where required
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  Ensure best practices are followed around documentation, change management, and platform governance

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Required Skills & Experience

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  Proven experience as a Salesforce Administrator in a commercial environment
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  Strong hands-on experience with Sales Cloud
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  Experience supporting a multi-user Salesforce org (circa 50+ users preferred)
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  Good understanding of Salesforce configuration (no/low-code)
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  Experience with automation tools such as Flow
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  Strong stakeholder management and communication skills
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  Ability to work independently and take ownership of the Salesforce platform

Benefits

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  Salary of £50,000 - £55,000 depending on experience
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  Hybrid working model (3 days per week in the Manchester office)
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  Competitive benefits package
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  Opportunity to own and shape the Salesforce platform within an end-customer environment

Job Title: Database Engineering Manager (Salesforce Data Focus)
Location: Irvine, CA (Hybrid)

Company Overview

An enterprise organization is building out its data and analytics platform with Salesforce at the center of its business operations. The company is investing heavily in data architecture, reporting, and system integrations to better support sales, operations, and leadership decision-making.

Role Overview

We are hiring a Database Engineering Manager to lead the analytics engineering function with a strong focus on Salesforce data architecture, reporting, and integrations. This role owns the strategy, design, and delivery of the data platform that supports Salesforce and multiple downstream systems.

You will manage a small analytics team, partner closely with software and Salesforce engineering teams, and make architectural decisions that determine how Salesforce data is modeled, integrated, governed, and consumed across the organization.

This role requires hands-on technical leadership, strong Salesforce data expertise, and the ability to operate autonomously. Priorities are speed, security, and stability-in that order when tradeoffs arise.

Key Responsibilities

• 
  
  Lead and develop a team of data analysts focused on Salesforce reporting, dashboards, and data modeling
• 
  
  Own Salesforce data architecture, including schema design, object modeling, and downstream warehouse structures
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  Design and maintain scalable data models that support Salesforce Sales Cloud reporting and analytics
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  Partner with Salesforce developers and software engineers on data integrations, ETL/ELT pipelines, and source system changes
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  Integrate Salesforce with internal proprietary systems and third-party applications via APIs and data pipelines
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  Optimize Salesforce-driven data pipelines for performance, reliability, and cost efficiency
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  Establish and enforce standards for Salesforce data quality, access controls, documentation, and governance
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  Support executive, sales, and operations reporting built on Salesforce data
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  Translate business requirements from sales and operations stakeholders into scalable Salesforce data solutions
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  Ensure proper handling of sensitive data and compliance requirements related to Salesforce and customer data

Required Qualifications

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  Bachelor's degree in Computer Science, Engineering, or equivalent experience
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  5+ years of experience in data engineering, analytics engineering, or a related technical role
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  2+ years of experience managing or technically leading a team
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  Strong experience working with Salesforce data at scale, including:
  • 
    
    Sales Cloud data models
  • 
    
    Custom objects and relationships
  • 
    
    SOQL and Salesforce reporting structures
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  Hands-on experience integrating Salesforce data into a cloud data warehouse (Snowflake or Azure Data Warehouse preferred)
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  Advanced SQL skills and strong understanding of data modeling concepts
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  Experience with BI tools consuming Salesforce data (Power BI, Tableau, or Looker)
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  Familiarity with ETL/ELT and integration tools (Airflow, Azure Data Factory, Airbyte, or similar)
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  Experience with Salesforce data governance, PII handling, and access control strategies
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  Ability to clearly communicate technical Salesforce concepts to non-technical stakeholders

Salesforce Platform Architect

We're looking for a seasoned Salesforce Platform Architect to guide the technical vision, solution design, and overall architectural integrity of a large-scale, multi-cloud Salesforce environment. This is a blended strategic and hands-on position responsible for creating scalable, secure, configuration-first solutions while establishing and enforcing standards across the platform. The Architect will partner closely with business stakeholders, engineering teams, and external delivery partners to ensure high-quality execution throughout the full lifecycle of delivery.

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Core Responsibilities

Architecture & Solution Design

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  Lead the design and direction of solutions across several Salesforce Clouds and related systems.
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  Create scalable, reusable, configuration-first solutions aligned to platform best practices.
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  Maintain architectural documentation, reference models, data patterns, and reusable components.
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  Provide final approval on technical designs and ensure consistency with platform strategy.
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  Perform deep technical code reviews and serve as the ultimate quality gate for development deliverables.

Platform Standards & Security

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  Define and maintain naming conventions, development standards, org strategy, and platform governance guidelines.
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  Monitor platform health, API consumption, performance, and technical debt.
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  Own core security structures (roles, profiles, sharing, access control) and support compliance reviews.

Integrations & Data Architecture

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  Establish integration patterns and data governance frameworks for systems interacting with Salesforce.
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  Guide decisions on synchronous vs. asynchronous patterns, event-driven flows, and API design.
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  Ensure high-quality, auditable, and well-structured data movement across systems.

Team Leadership & Delivery Enablement

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  Provide architectural oversight, hands-on design support, and mentoring across internal technical teams.
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  Partner with business and product leaders to evaluate solution options and drive design decisions.
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  Collaborate with QA and DevOps resources to ensure alignment between testing, release processes, and architectural direction.
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  Support assessment of external partners and vendors.

Innovation & Long-Term Roadmap

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  Stay informed on Salesforce roadmap updates, new features, and architectural guidance.
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  Recommend strategic adoption of emerging technologies (AI, automation, data tools, platform enhancements).
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  Promote a configuration-first mindset and advocate for native platform capabilities.

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Required Experience

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  Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent practical experience).
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  10+ years of hands-on Salesforce technical experience with emphasis on architecture, governance, and scalable solution design.
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  Strong proficiency in Apex, Lightning Web Components, Flow, SOQL, integration patterns, and API design.
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  Experience leading cross-functional delivery teams in complex Salesforce environments.
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  Demonstrated ability to conduct comprehensive code reviews and act as the final technical checkpoint for all development work.

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Preferred

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  Salesforce certifications within the Administrator, Developer, or Architect tracks.
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  Familiarity with CI/CD, DevOps frameworks, and version control.
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  Experience supporting secure integrations or mobile application frameworks.

Role Overview

We are seeking an experienced Marketing Automation / Demand Generation Specialist for a flexible hybrid role focused on driving scalable, data-driven marketing programs.

In this position, you will partner closely with cross-functional teams to design and execute campaigns that improve lead quality, accelerate pipeline, and enhance overall marketing performance. This role offers the opportunity to make a meaningful impact while working in a collaborative, growth-oriented environment.

Key Skills

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  Strong proficiency with enterprise marketing automation tools.
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  Deep understanding of lead and demand generation best practices.
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  Ability to analyze campaign performance and continuously optimize results.
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  Clear, effective communication with a collaborative, problem-solving mindset.
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  Proven ability to manage projects and deliver initiatives on time.

Why Consider This Role

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  Hybrid work flexibility.
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  Comprehensive benefits package.
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  Inclusive, supportive team culture.
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  Opportunity to influence and scale modern marketing programs.
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  Qualified candidates who are passionate about marketing technology and performance-driven strategy are encouraged to apply.

Required Skills & Experience

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  8+ years of experience designing, planning, and executing large-scale marketing automation programs within a B2B environment.
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  Proven expertise across multiple enterprise-level marketing automation platforms, including advanced functionality, integrations, and optimization.
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  Strong understanding of the full customer lifecycle-from awareness through retention-and how automation supports each stage.
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  Highly analytical mindset with the ability to interpret performance data, identify trends, and translate insights into action.
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  Experience working with CRM systems and a solid grasp of automation-to-CRM integration best practices.
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  Excellent communication and presentation skills, with the ability to explain complex concepts to both technical and non-technical audiences.
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  Demonstrated success collaborating within fast-paced, cross-functional teams.
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  Strong project management skills with the ability to manage competing priorities and deadlines.

Preferred Qualifications

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  Experience supporting account-based marketing (ABM) strategies.
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  Familiarity with intent data and its application in campaign targeting and optimization.
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  Relevant marketing technology certifications.
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  Hands-on experience with experimentation, A/B testing, and conversion rate optimization (CRO).
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  Basic knowledge of HTML/CSS for email and landing page customization.

Job Title: Director, CRM & Sales Systems

Position Overview

The Director, CRM & Sales Systems will oversee the strategy, development, and day-to-day management of the organization's sales technology ecosystem. This includes ownership of the Salesforce platform and other tools that support distribution, enablement, and operational effectiveness. The role is accountable for establishing a long-term vision for CRM capabilities, ensuring strong adoption, optimizing processes, improving data quality, and enabling reporting and analytics to support business growth.

This leader will collaborate closely with teams across Sales, Relationship Management, Technology, Marketing, and Finance to understand business needs, refine workflows, and guide enhancements from concept through execution.

Key Responsibilities:
- Oversee the development and implementation of sales enablement platforms.
- Collaborate with cross-functional teams to optimize the Salesforce ecosystem.
- Analyze data to provide insights that improve sales operations and efficiencies.
- Lead training programs to equip sales personnel with essential tools and knowledge.
- Stay updated on industry trends to drive innovative solutions within the team.

Ideal candidates will possess strong skills in Sales Operations and Salesforce, demonstrating their ability to enhance productivity and foster collaboration.

In addition to a competitive salary, the role offers a comprehensive benefits package, including a 401(K) match, reduced-priced shares, medical and dental insurance, and pension contributions.

If you are passionate about sales enablement and thrive in an onsite collaborative environment, we encourage you to apply for this exciting opportunity.

Role Summary
Lead the technical design and delivery of enhancements to the commercial lending platform (nCino), partnering with business and IT teams to execute scalable, secure solutions in a regulated banking environment.

Key Responsibilities

• Lead end‑to‑end technical delivery for nCino enhancements, including configuration, custom development, integrations, security, vendor coordination, and production migration.
• Serve as technical authority during discovery and refinement, advising on feasibility, risks, and solution design.
• Mentor and support junior developers through task breakdown, code reviews, training, and escalation support.
• Own complex, business‑critical development work and establish standards for code quality, architecture, and best practices.
• Provide level‑of‑effort estimates and make final technical decisions when implementation tradeoffs arise.
• Partner with product owners to manage backlog health, address technical debt, and participate in Agile ceremonies.
• Troubleshoot and resolve advanced platform issues; track vendor releases and evolving platform capabilities.
• Ensure compliance with internal policies, regulatory requirements, and security standards.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, or related field (or equivalent experience).
• 8+ years of software development and/or business application administration experience.
• 3+ years administering nCino
• 1+ year in a lead or supervisory role.
• Experience owning product roadmaps, releases, risk management, and full SDLC delivery.
• Strong ability to communicate technical concepts to business and executive stakeholders.

Preferred Experience

• Cloud‑based commercial lending platforms, workflow/BPM tools, and regulated environments.
• Agile / Scrum / SDLC methodologies and tools (Azure DevOps, Jira, etc.).
• Apex, Java, or similar web development languages.
• Commercial lending operations and vendor‑led development teams.

Certifications

• nCino and/or Salesforce Administrator (required or within 6 months of hire).
• Advanced Salesforce Administrator, nCino Platform Developer, or nCino Commercial Banking certifications (preferred).