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Functional Salesforce Consultant
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Functional Salesforce Consultant zur Erweiterung des Salesforce-Teams.

Deine Aufgaben

• Du führst strukturierte Workshops mit Kund:innen durch, in denen ihr gemeinsam Anforderungen und Prozesse erarbeitet
• Du analysierst Geschäftsprozesse und Datenflüsse und setzt diese in konkrete Salesforce-Lösungen um
• In enger Zusammenarbeit mit dem Architects- und Developer-Team, entwickelst Du User Stories, Lösungsdesign und Prototypen
• Du konfigurierst Salesforce selbständig - von Objekten und Flows über Berechtigungen bis hin zu Automatisierungen und Reports
• Du begleitest den gesamten Implementierungsprozess von Tests über Schulungen bis zum Roll-out und stellst sicher, dass die Lösung reibungslos in Betrieb geht oder in die nächste Projektphase überführt wird
• Du unterstützt das Pre-Sales-Team bei Scoping-Aktivitäten und bringst deine Expertise zu Prozessverständnis, Use-Cases und Aufwandschätzungen ein
• Du hältst dich fachlich auf dem aktuellen Stand - mit Augenmerk auf Best Practices, neue Features und systemübergreifende Zusammenhänge.

Dein Profil

• Du bringst mehrjährige Salesforce-Projekterfahrung mit (sei es als Consultant, Business Analyst oder Administrator)
• Du beherrschst Prozessanalyse und Konzeption sicher und kannst dich branchenübergreifend in verschiedenen Funktionsbereichen zurechtfinden
• Du hast Erfahrung in codefreien Konfiguration (Flows, Approval-Prozesse, Reports und Security-Einstellungen sind dir vertraut)
• Du verstehst Datenmodelle, Integrationsprinzipien und Benutzererlebnisse (Erfahrung mit Experience Cloud von Vorteil)
• Relevante Salesforce Zertifizierungen im Bereich Administrator, Business Analyst oder Consultant runden dein Profil ab
• Sehr gute Deutschkenntnisse und sichere Englischkenntnisse

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürgern:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

Business Analyst

Connecting Business Vision with Technology Solutions

Our client is a tech consulting firm that helps businesses in manufacturing, distribution, and service industries align their strategy with technology by designing and implementing integrated, scalable digital systems that drive measurable growth.

At the organization you will be transforming business needs into clear system requirements, bridging the gap between organizational operations and technology solutions. This position plays a key role in aligning strategy, process, and system configuration to drive measurable outcomes for projects. This is an a hybrid role position.



The best way to apply is to send your resume directly to me at d.petrillo@masonfrank.com

Required Duties & Skills:

• 3-5 years of experience in business analysis within technology or consulting environments.
• Strong understanding of process design and data modeling principles.
• Experience with ERP systems, like Accounting Seed and knowledge of Salesforce.
• Excellent documentation, communication, and facilitation skills.

If you meet the necessary qualifications and want the opportunity to further expand your career, then don't wait to apply! Please send your resume to d.petrillo@masonfrank.com

Salesforce Business Analyst Position - Hybrid

Connecting Business Vision with Technology Solutions

Our client is a tech consulting firm that helps businesses in manufacturing, distribution, and service industries align their strategy with technology by designing and implementing integrated, scalable digital systems that drive measurable growth.

At the organization you will be transforming business needs into clear system requirements, bridging the gap between organizational operations and technology solutions. This position plays a key role in aligning strategy, process, and system configuration to drive measurable outcomes for projects. This is an a hybrid role position.



The best way to apply is to send your resume directly to me at d.petrillo@masonfrank.com

Required Duties & Skills:

• 3-5 years of experience in business analysis within technology or consulting environments.
• Strong understanding of process design and data modeling principles.
• Experience with Salesforce and knowledge of ERP systems like accounting seed.
• Excellent documentation, communication, and facilitation skills.

If you meet the necessary qualifications and want the opportunity to further expand your Salesforce career, then don't wait to apply! Please send your resume to d.petrillo@masonfrank.com

About the role
A professional services organization is seeking a Salesforce Marketing Analyst to help drive firm-wide marketing objectives through the effective use of marketing technology, data integration, and analytics.

This role will work closely with senior marketing leadership and a centralized marketing team to maximize the use of Salesforce Account Engagement (Pardot), ZoomInfo, and related platforms across digital campaigns, webinars, podcasts, customer journey mapping, and ROI analysis.

By partnering with internal stakeholders and external vendors, the Marketing Analyst will leverage technology to support and enhance strategic marketing initiatives across the organization.

Responsibilities

• 
  
  Support the administration and optimization of Salesforce Account Engagement (Pardot) and ZoomInfo, including automation, lead management, personalization, integrations, and email marketing
• 
  
  Build and maintain multi-touch attribution models to measure the impact of marketing channels, create performance dashboards, analyze campaign results, and track customer journeys
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  Train and support marketing team members on Account Engagement best practices, including automation, data governance, campaign execution, and reporting
• 
  
  Collaborate cross-functionally with internal teams and external agencies to support marketing initiatives

Qualifications

• 
  
  2+ years of experience in marketing technology or digital marketing within a corporate environment
• 
  
  CRM experience required; familiarity with Salesforce Account Engagement (Pardot) and ZoomInfo strongly preferred
• 
  
  Experience with marketing analytics and reporting tools such as Tableau, Power BI, or Google Analytics is a plus
• 
  
  Understanding of email marketing best practices and personalization strategies
• 
  
  Strong analytical and problem-solving skills with the ability to translate data into actionable insights
• 
  
  Highly detail-oriented, adaptable, and responsive
• 
  
  Excellent time management, communication, and project management skills

We are seeking a skilled Salesforce Administrator to optimize system integrations, improve data flow, reduce manual processes, and enhance the functionality of critical systems across the organization. This role is integral to streamlining operations, optimizing performance, and ensuring systems meet evolving business needs.

This position involves administration, maintenance, and optimization of multiple platforms, including Salesforce, ServiceNow, and time-tracking/project management systems. Experience supporting complex Salesforce orgs, integrating multiple systems, and managing data mapping and migrations is highly desirable. Background in staffing, recruiting, or professional services is preferred, with an understanding of CRM data supporting client, candidate, and placement workflows.

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Key Responsibilities:

• 
  
  Administer and maintain Salesforce, including custom objects, fields, workflows, validation rules, and page layouts.
• 
  
  Lead integrations between Salesforce and third-party applications (e.g., ATS, HRIS, accounting, or marketing systems).
• 
  
  Manage data imports, exports, and migrations, ensuring accuracy, consistency, and compliance.
• 
  
  Collaborate with cross-functional teams to align systems with business objectives and optimize workflows.
• 
  
  Utilize sandbox environments to design, test, and deploy scalable Salesforce solutions.
• 
  
  Manage user access, Single Sign-On (SSO), and data privacy settings across systems.
• 
  
  Analyze systems and recommend improvements to enhance functionality, scalability, and efficiency.
• 
  
  Oversee integrations, including discovery, recommendations, implementation, and user adoption.
• 
  
  Provide technical support to internal and external system users.
• 
  
  Monitor and maintain system performance, upgrades, backups, and Salesforce release updates.
• 
  
  Document configuration changes, operational procedures, and maintain training materials.
• 
  
  Advise and lead training sessions to improve user adoption and proficiency.
• 
  
  Configure and maintain roles, profiles, permissions, and groups across platforms.
• 
  
  Collaborate with security leadership to develop and enforce data retention, security, and privacy policies.

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Technical Environment & Preferred Systems:

• 
  
  Primary Systems: Salesforce (Lightning/LEX, Mobile, Platform Applications), HubSpot
• 
  
  Preferred Experience: ATS platforms, Ticketing Systems (ServiceNow or equivalent), time-tracking/project management tools, data backup/recovery tools, analytics/reporting platforms, and Microsoft/Azure ecosystem.

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Qualifications & Skills:

• 
  
  Bachelor's degree in a related field or equivalent experience.
• 
  
  3+ years in systems administration or a similar technical role.
• 
  
  Proven experience administering complex technical systems.
• 
  
  Expertise in Salesforce required; ServiceNow, project/time management platforms, or similar preferred.
• 
  
  Strong knowledge of Salesforce automation tools, formulas, flows, and integrations.
• 
  
  Experience with API-based integrations and data migration tools.
• 
  
  Familiarity with large-scale data environments and high-volume operations, preferably in staffing, recruiting, or professional services.
• 
  
  Strong analytical, troubleshooting, and problem-solving skills.
• 
  
  Experience implementing system security and privacy best practices.
• 
  
  Excellent communication skills, with the ability to train and support end-users effectively.

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Contract Details:

• 
  
  Remote role
• 
  
  Start date: TBD (Immediate availability preferred)
• 
  
  Focus on Salesforce administration, system optimization, and user support
• 
  
  Opportunity to contribute to impactful projects in a supportive, innovative environment

Salesforce Business Analyst Position - Hybrid

Driving Growth Through Data and Cloud Excellence

Our client is an IT consulting firm specializing in delivering Salesforce-based solutions and data consulting for sectors like financial services, real estate, travel & hospitality

At the organization you will be playing a pivotal role in enhancing the financial services landscape, within Financial Service Cloud. This is an a remote role position.



The best way to apply is to send your resume directly to me at d.petrillo@masonfrank.com

Required Duties & Skills:

• 3-5 years of experience in business analysis within technology or consulting environments.
• Proven experience in Salesforce project management, specifically within Financial Services Cloud.
• Strong understanding of Salesforce functionalities and features.
• Provide strategic insights to enhance project workflows and client satisfaction.
• Facilitate training and support to stakeholders for successful tool adoption.

If you meet the necessary qualifications and want the opportunity to further expand your Salesforce career, then don't wait to apply! Please send your resume to d.petrillo@masonfrank.com

Marketing Performance Analyst
Location: Hybrid (London-based)
Employment Type: Permanent



We are working with an organisation who are looking for a Performance Analyst to join their digital team. This role is key to helping them understand and optimise the return on investment (ROI) of our marketing campaigns. You'll work with data from their website, Pardot, and Salesforce to deliver insights that shape strategy and drive performance. You'll collaborate closely with campaign managers and sales teams to ensure their marketing efforts are data-informed and aligned with business goals.



Key Responsibilities


* Collect and integrate data from website analytics, Pardot, and Salesforce
* Measure ROI and track key marketing KPIs such as lead generation and conversion rates
* Build and maintain dashboards and reports for a range of stakeholders
* Generate insights to improve campaign performance and marketing ROI
* Collaborate with campaign managers and sales teams to align goals and data
* Support teams with training and data quality in Pardot and Salesforce
* Drive innovation in reporting and automation
* Conduct ad-hoc analysis for business needs



Feel free to email me at j.young@masonfrank.com.

Looking to join a dynamic team at an end-user dedicated to making a difference? We are seeking an experienced Salesforce Administrator to join our client's team, focusing on optimizing their Salesforce environment and support impactful initiatives. This is a permanent position that will working on a hybrid schedule in Miami Florida.

**Key Responsibilities and Skills Required:**
- Experience in data management and report generation within Salesforce.
- Ability to train and support end-users, fostering a collaborative environment.
- Strong problem-solving skills to address user needs and system enhancements.

- Proficiency in Salesforce NPSP would be a plus, ensuring effective configuration and management
- Excellent communication skills to liaise with diverse stakeholders.

We welcome candidates who are passionate about leveraging technology and can work as an in-house Salesforce expert. If you are ready to contribute to a supportive team and make an impact, please apply for this exciting opportunity.