Saved jobs
Saved jobs

Your current job search

Use commas to separate search terms

Browse jobs »

47 search results

For Permanent and Contract, Business Analyst / Systems Analyst

    Salesforce Business analyst

    England, London

    • £500 to £550 GBP
    • Business Analysts Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Job Title: Salesforce Business Analyst (Contract)
    Location: Hybrid (Remote with occasional on-site meetings, London)
    Contract Duration: 8 Months
    Industry: Retail
    Day Rate: 500 - 550 (Outside IR35)


    About the Role
    I am working with a leading retail brand currently embarking on a major digital transformation programme. As part of this initiative, they are implementing Sales Cloud, Service Cloud, and Commerce Cloud.

    They are looking for an experienced Salesforce Business Analyst to join the team on an 8-month contract to act as the Lead BA across the Salesforce workstreams. This is a critical role bridging the gap between stakeholders, technical teams, and project management to ensure successful delivery of the platform.


    Key Responsibilities


    • Act as the Lead Business Analyst across Salesforce implementation projects


    • Serve as the primary liaison between the Salesforce delivery teams and Project Manager


    • Gather, analyse, and document business requirements across Sales Cloud, Service Cloud, and Commerce Cloud


    • Facilitate workshops with stakeholders to define business processes, user stories, and acceptance criteria


    • Translate business needs into clear, actionable requirements for developers and solution architects


    • Support UAT planning, execution, and feedback cycles


    • Ensure alignment between business goals and technical solutions throughout the implementation lifecycle


    • Work closely with cross-functional teams including developers, architects, testers, and third-party vendors


    • Report progress and escalate issues to the Project Manager in a timely manner


    Required Skills & Experience


    • Strong knowledge of Sales Cloud and Service Cloud


    • Familiarity or previous exposure to Salesforce Commerce Cloud is a nice to have, but not essential


    • Experience working in retail or B2C environments preferred


    • Excellent stakeholder management and communication skills


    • Experience working in Agile and hybrid delivery environments


    • Ability to work independently and drive outcomes in a fast-paced setting


    • Comfortable acting as the bridge between business teams and technical delivery

    new

    Salesforce Business Analyst

    USA, Massachusetts, Boston

    • Negotiable
    • Business Analysts Role
    • Skills: ERP, CRM
    • Seniority: Mid-level

    Job description



    Business Analyst

    Connecting Business Vision with Technology Solutions

    Our client is a tech consulting firm that helps businesses in manufacturing, distribution, and service industries align their strategy with technology by designing and implementing integrated, scalable digital systems that drive measurable growth.

    At the organization you will be transforming business needs into clear system requirements, bridging the gap between organizational operations and technology solutions. This position plays a key role in aligning strategy, process, and system configuration to drive measurable outcomes for projects. This is an a hybrid role position.



    The best way to apply is to send your resume directly to me at d.petrillo@masonfrank.com

    Required Duties & Skills:
    • 3-5 years of experience in business analysis within technology or consulting environments.
    • Strong understanding of process design and data modeling principles.
    • Experience with ERP systems, like Accounting Seed and knowledge of Salesforce.
    • Excellent documentation, communication, and facilitation skills.


    If you meet the necessary qualifications and want the opportunity to further expand your career, then don't wait to apply! Please send your resume to d.petrillo@masonfrank.com

    Salesforce Business Analyst

    USA, Massachusetts

    • Negotiable
    • Business Analysts Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Salesforce Business Analyst Position - Hybrid

    Connecting Business Vision with Technology Solutions

    Our client is a tech consulting firm that helps businesses in manufacturing, distribution, and service industries align their strategy with technology by designing and implementing integrated, scalable digital systems that drive measurable growth.

    At the organization you will be transforming business needs into clear system requirements, bridging the gap between organizational operations and technology solutions. This position plays a key role in aligning strategy, process, and system configuration to drive measurable outcomes for projects. This is an a hybrid role position.



    The best way to apply is to send your resume directly to me at d.petrillo@masonfrank.com

    Required Duties & Skills:
    • 3-5 years of experience in business analysis within technology or consulting environments.
    • Strong understanding of process design and data modeling principles.
    • Experience with Salesforce and knowledge of ERP systems like accounting seed.
    • Excellent documentation, communication, and facilitation skills.


    If you meet the necessary qualifications and want the opportunity to further expand your Salesforce career, then don't wait to apply! Please send your resume to d.petrillo@masonfrank.com

    new

    Salesforce Analyst - New York, NY

    USA, New York

    • $115,000 to $130,000 USD
    • Business Analysts Role
    • Skills: Salesforce
    • Seniority: Junior

    Job description



    Business Analyst, Salesforce - New York, NY

    A highly rated global speciality property & casualty insurer focused on small to mid-sized commercial clients is seeking a Salesforce Business Analyst to support their Salesforce platform. This is an exciting opportunity to join a company at the ground floor of their Salesforce implementation!

    Responsibilities
    • Elicit, document, and refine business requirements through workshops and stakeholder interviews, translating them into detailed user stories, process flows, and functional specifications
    • Design scalable Salesforce solutions, recommending the best combination of declarative features and custom development
    • Create and maintain comprehensive project documentation, including data models, use cases, test scenarios, training materials, and release notes
    • Lead user acceptance testing (UAT), develop test cases, coordinate sandbox management, and oversee change deployment to production
    • Own the enhancement backlog, prioritise incoming requests, and enforce change governance processes
    • Build and deliver recurring reconciliation reports, executive dashboards, and monthly aggregated data sets under strict deadlines
    • Investigate and resolve data quality, mapping, and integration issues in collaboration with technical teams
    • Produce ad hoc analyses and actionable insights for leadership and strategy teams
    • Develop and conduct end-user training programs, create self-service resources, and provide ongoing post-go-live support
    • Monitor platform adoption, performance metrics, and user feedback to identify continuous improvement opportunities
    • Stay current with Salesforce releases and proactively recommend new features that align with business objectives
    • Report system health, security posture, and compliance status to IT and governance stakeholders


    Requirements
    • 5+ years of experience as a Salesforce Business Analyst or similar role
    • An active Salesforce Administrator certification is required
    • Additional certifications strongly preferred (Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder, or Business Analyst)
    • Proven expertise in requirements gathering, process mapping, user story writing, and acceptance criteria definition
    • Strong data analysis skills with advanced proficiency in Excel (pivot tables, VLOOKUP, large data sets)
    • Solid understanding of Salesforce data architecture, integrations, and reporting capabilities
    • Demonstrated ability to facilitate meetings, present to senior leadership, and explain technical concepts to non-technical audiences
    • Comfortable thriving in high-pressure periods and delivering against firm monthly deadlines
    • Excellent written and verbal communication skills
    • Self-directed with strong prioritisation and multitasking abilities in a dynamic environment
    • Team player with a track record of building trusted relationships across business and technical groups


    About Mason Frank

    Mason Frank International is the global leader in Salesforce recruitment, connecting top Salesforce professionals with leading organisations worldwide. Our deep market expertise and extensive network help candidates find career-defining roles while enabling companies to build exceptional Salesforce teams.

    new

    Salesforce Administrator - Platform Applications

    USA, Colorado, Denver

    • $60 to $70 USD
    • System Administrators Role
    • Skills: Salesforce Sales Cloud
    • Seniority: Senior

    Job description



    We are seeking a skilled Salesforce Administrator to optimize system integrations, improve data flow, reduce manual processes, and enhance the functionality of critical systems across the organization. This role is integral to streamlining operations, optimizing performance, and ensuring systems meet evolving business needs.

    This position involves administration, maintenance, and optimization of multiple platforms, including Salesforce, ServiceNow, and time-tracking/project management systems. Experience supporting complex Salesforce orgs, integrating multiple systems, and managing data mapping and migrations is highly desirable. Background in staffing, recruiting, or professional services is preferred, with an understanding of CRM data supporting client, candidate, and placement workflows.


    Key Responsibilities:


    • Administer and maintain Salesforce, including custom objects, fields, workflows, validation rules, and page layouts.


    • Lead integrations between Salesforce and third-party applications (e.g., ATS, HRIS, accounting, or marketing systems).


    • Manage data imports, exports, and migrations, ensuring accuracy, consistency, and compliance.


    • Collaborate with cross-functional teams to align systems with business objectives and optimize workflows.


    • Utilize sandbox environments to design, test, and deploy scalable Salesforce solutions.


    • Manage user access, Single Sign-On (SSO), and data privacy settings across systems.


    • Analyze systems and recommend improvements to enhance functionality, scalability, and efficiency.


    • Oversee integrations, including discovery, recommendations, implementation, and user adoption.


    • Provide technical support to internal and external system users.


    • Monitor and maintain system performance, upgrades, backups, and Salesforce release updates.


    • Document configuration changes, operational procedures, and maintain training materials.


    • Advise and lead training sessions to improve user adoption and proficiency.


    • Configure and maintain roles, profiles, permissions, and groups across platforms.


    • Collaborate with security leadership to develop and enforce data retention, security, and privacy policies.


    Technical Environment & Preferred Systems:


    • Primary Systems: Salesforce (Lightning/LEX, Mobile, Platform Applications), HubSpot


    • Preferred Experience: ATS platforms, Ticketing Systems (ServiceNow or equivalent), time-tracking/project management tools, data backup/recovery tools, analytics/reporting platforms, and Microsoft/Azure ecosystem.


    Qualifications & Skills:


    • Bachelor's degree in a related field or equivalent experience.


    • 3+ years in systems administration or a similar technical role.


    • Proven experience administering complex technical systems.


    • Expertise in Salesforce required; ServiceNow, project/time management platforms, or similar preferred.


    • Strong knowledge of Salesforce automation tools, formulas, flows, and integrations.


    • Experience with API-based integrations and data migration tools.


    • Familiarity with large-scale data environments and high-volume operations, preferably in staffing, recruiting, or professional services.


    • Strong analytical, troubleshooting, and problem-solving skills.


    • Experience implementing system security and privacy best practices.


    • Excellent communication skills, with the ability to train and support end-users effectively.


    Contract Details:


    • Remote role


    • Start date: TBD (Immediate availability preferred)


    • Focus on Salesforce administration, system optimization, and user support


    • Opportunity to contribute to impactful projects in a supportive, innovative environment

    Salesforce Project Manager (FSC)

    USA

    • Negotiable
    • Project Managers Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Salesforce Business Analyst Position - Hybrid

    Driving Growth Through Data and Cloud Excellence

    Our client is an IT consulting firm specializing in delivering Salesforce-based solutions and data consulting for sectors like financial services, real estate, travel & hospitality

    At the organization you will be playing a pivotal role in enhancing the financial services landscape, within Financial Service Cloud. This is an a remote role position.



    The best way to apply is to send your resume directly to me at d.petrillo@masonfrank.com

    Required Duties & Skills:
    • 3-5 years of experience in business analysis within technology or consulting environments.
    • Proven experience in Salesforce project management, specifically within Financial Services Cloud.
    • Strong understanding of Salesforce functionalities and features.
    • Provide strategic insights to enhance project workflows and client satisfaction.
    • Facilitate training and support to stakeholders for successful tool adoption.


    If you meet the necessary qualifications and want the opportunity to further expand your Salesforce career, then don't wait to apply! Please send your resume to d.petrillo@masonfrank.com

    new

    CRM Systems Manager - Hubspot

    England, London

    • £50,000 to £65,000 GBP
    • Marketing Automation Role
    • Skills: Hubspot, Sales Hub, Marketing Hub, Service Hub
    • Seniority: Senior

    Job description



    CRM System Manager - (primarily remote, some UK travel)



    A fast growing and up and up-and-coming business is seeking a CRM Systems Manager to lead their UK systems services team. The main focus will be on managing and optimising systems, with an emphasis on the delivery and integration of HubSpot CRM.

    Key responsibilities:
    • Oversee the planning, implementation, and rollout of HubSpot and enhancements.
    • HubSpot CRM Management, including user administration, data integrity, workflow automation, and reporting.
    • Coordinate with vendors and internal teams to ensure systems are configured and integrated to meet business needs.
    • Support change management, training, and user adoption.
    • Maintain system documentation and ensure compliance with security and data regulations.


    Requirements:
    • Strong experience in HubSpot administration (certifications desirable).
    • Experience managing, configuring, and supporting SaaS-based systems.
    • Familiarity with integration tools and API-based solutions.
    • Experience in data governance and workflow automation.
    • Good communication skills, able to work with technical and non-technical stakeholders.
    • Right to work in the UK and able to travel as required.




    If you would like to find out more about this, feel free to apply or reach out via the contact information below.



    Email -     a.adesanya1@masonfrank.com

    Phone - +44 20 3148 4636 (Ext: 4636)

    new

    Senior Salesforce Development Lead - $140-160K

    USA, Illinois, Chicago

    • $140,000 to $160,000 USD
    • Developers Role
    • Skills: Salesforce.com
    • Seniority: Senior

    Job description



    An established Salesforce End User is looking to add a Sr. Salesforce Development Lead to their team. This organization is highly invested in Salesforce and is looking to build a new Salesforce Center of Excellence from the ground up. This role calls for a Lead Salesforce Developer that is an expert in coding Apex & LWC from scratch, interacting with key business stakeholders, and mentoring junior developers.



    We are seeking…
    • Minimum of 7 years as a Salesforce Developer
    • Languages: APEX, Lightning Web Components, Visualforce Pages, JavaScript
    • Technical leadership, following best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
    • Solid understanding of and detailed experience with Salesforce architecture and API
    • Proven ability to lead junior developers and conduct code reviews
    • Proven ability to work in a team environment. Good communication skill
    • Salesforce Certifications (preferred): Platform Developer I, Platform Developer II, JavaScript Developer I, Application Architect, Systems Architect, Integration Architect, etc.


    SALESFORCE PROFESSIONALS, Don't miss out an opportunity to be a valued part of this company and send your resume now to Brett at b.nason@masonfrank.com. Call Brett Nason for more information at 646-580-7483. *Send your resume now to Brett at b.nason@masonfrank.com before interview considerations are terminated.

    Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

    SFDC / Developer / Remote / End-User / LWC / API / Mason Frank

    new

    Lead Salesforce Developer

    England, East Riding of Yorkshire, Kingston Upon Hull

    • £65,000 to £70,000 GBP
    • Developers Role
    • Skills: Salesforce, salesforce developer, lead salesforce developer, sales cloud, service cloud, Apex
    • Seniority: Senior

    Job description

    Salesforce Developer - Hull (Onsite)



    We're excited to be supporting a highly respected, forward-thinking business in Hull that's growing its in-house Salesforce capability. This is a fantastic opportunity for a Salesforce Developer who's ready to take ownership, make an impact, and be part of a collaborative team that's genuinely driving innovation through technology.

    This organisation has built a strong reputation for investing in its people and empowering them to do their best work. You'll be joining a welcoming, supportive environment where new ideas are encouraged, and your personal and professional growth is a real priority.

    🌟 The Role



    As a Salesforce Developer, you'll play a key part in designing, developing, and delivering Salesforce solutions that streamline business processes and improve user experience. You'll work closely with internal stakeholders and the wider digital team to bring ideas to life - from custom development and automation through to integration's and optimising existing systems.

    Your day-to-day will include:


    • Designing and developing custom Salesforce solutions using Apex, Lightning Components, and Flows


    • Integrating Salesforce with other business systems and third-party platforms


    • Optimising code for performance, scalability, and maintainability


    • Creating and maintaining documentation, technical specs, and training materials


    • Collaborating across teams to translate business requirements into smart technical solutions


    • Staying ahead of the curve with new Salesforce features and best practices

    🧠 What We're Looking For



    We're keen to speak with developers who:


    • Have at least 2 year's hands-on experience working as a Salesforce Developer


    • Are confident working across multiple Salesforce Clouds


    • Have solid experience with Apex, Lightning Components, and App Builder


    • Are comfortable gathering business requirements and translating them into technical solutions


    • Bring a proactive, problem-solving mindset and a collaborative approach


    Additional Salesforce certifications or broader development experience (e.g. .NET, SQL, or SAP) would be a bonus - but what matters most is your drive to learn, your technical curiosity, and your passion for building great solutions.

    🎯 Why This Role?



    This business genuinely values its people. You can expect:


    • A competitive salary and strong benefits package


    • 25 days holiday, pension, and quality tech setup (laptop, smartphone, etc.)


    • Funded Salesforce certifications and event attendance


    • Real opportunities to shape how Salesforce is used across the organisation


    If you're a Salesforce Developer looking for a role where you can grow, be heard, and make a tangible difference, this is the opportunity for you.

    📩 Interested?
    Get in touch for a confidential chat - we'd love to tell you more about the team, the culture, and the exciting projects you could be part of.

    Salesforce Administrator (SaaS Business)

    England, London

    • £60,000 to £75,000 GBP
    • System Administrators Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description

    Salesforce Administrator



    Location: London (Hybrid - 3 days per week in office)
    Salary: £60,000 - £75,000 + Benefits
    Team: Revenue Operations / GTM


    About Us



    Mason Frank have partnered with a high-growth SaaS business transforming the way organisations operate and scale. Our GTM and Revenue Operations team is at the core of driving efficiency, insight, and automation across our commercial functions. As we continue to grow, we're looking for an experienced Salesforce Administrator to take ownership of our Salesforce environment and help us evolve our systems to match our ambitious goals.


    The Role



    As a Salesforce Administrator, you'll be the go-to expert for all things Salesforce - designing, implementing, and optimising solutions that empower our Sales, Marketing, and Customer Success teams. You'll work closely with cross-functional stakeholders to ensure our platform supports our GTM strategy and drives operational excellence.

    This role sits within our Revenue Operations team and requires a balance of technical expertise, business acumen, and proactive problem-solving.


    Key Responsibilities



    • Own and manage the Salesforce platform (Sales Cloud & Service Cloud), ensuring optimal performance, scalability, and data integrity.


    • Oversee Salesforce security model & system configuration including Profiles, Permission Sets, Role Hierarchies, and User Access Policies.


    • Diagnose and resolve technical issues within Salesforce swiftly and effectively.


    • Design and build scalable applications and automations, including


    • Complex Record-Triggered Flows, Screen Flows, Custom Settings, and Validation Rules


    • Partner with GTM stakeholders to gather requirements and translate them into technical solutions that drive business impact.


    • Lead end-to-end delivery of Salesforce projects - from architecture and design through to implementation and adoption.


    • Champion Salesforce best practices and continuously improve system efficiency, automation, and user experience.


    About You



    • 3-4 years of hands-on experience as a Salesforce Administrator or Developer in a commercial (Sales & Service Cloud) environment.


    • Proven experience architecting and building successful Salesforce applications.


    • Strong understanding of the Salesforce security model and configuration management.


    • Demonstrable experience leading large-scale Salesforce projects end-to-end.


    • Excellent requirements gathering, problem-solving, and stakeholder communication skills.


    • Passionate about leveraging new Salesforce capabilities to improve processes and performance.


    • Salesforce Administrator and/or Advanced Administrator certification desirable.


    Why Join Us



    • Competitive salary (£60,000 - £75,000) plus comprehensive benefits


    • Flexible hybrid working (3 days in our London office)


    • Opportunity to make a tangible impact in a fast-scaling SaaS business


    • Collaborative, innovative environment with a strong focus on personal growth


    If you are interested in this role, please send all enquires to     j.mist1@masonfrank.com

    Salesforce Business Analyst / Systems Analyst Jobs

    For the latest Salesforce Business Analyst jobs, look no further than Mason Frank—we find great Salesforce jobs for talented professionals around the world. Our team of expert recruitment consultants has strong ties across the Salesforce community, giving them access to hundreds of prospective employers on the lookout for Salesforce Business Analysts. Ready for your next Salesforce career move? View our available jobs and apply today.

    Salesforce jobs by location

    Salesforce jobs by role