Your current job search

• 
  
  Customize and enhance Salesforce features related to Field Service, including scheduling, work order management, dispatcher tools, and technician mobile functionality.
• 
  
  Build and manage branded Experience Cloud sites, integrating self-service appointment scheduling and service intake workflows.
• 
  
  Configure mobile capabilities for field teams, including offline mode, dynamic screens, and mobile-optimized flows.
• 
  
  Develop and maintain automation using Flows, approval processes, page layouts, and dashboards to support operational efficiency.
• 
  
  Administer platform security through role hierarchies, profiles, permission sets, and record sharing logic.
• 
  
  Maintain data quality using validation rules, Flow-based checks, and import/export tools like Data Loader.
• 
  
  Manage deployment pipelines using sandboxes, change sets, and version control methodologies.
• 
  
  Troubleshoot and resolve platform issues, coordinating with internal users and external partners as needed.
• 
  
  Gather functional requirements through stakeholder meetings and translate them into technical tasks and user stories.
• 
  
  Participate in Agile team practices, contributing to sprint planning, daily standups, and retrospectives; manage tasks via Jira or similar tools.
• 
  
  Create clear and maintainable documentation such as user guides, configuration logs, and process documentation.
• 
  
  Provide onboarding and training support for new users and ensure ongoing adoption through workshops and support materials.
• 
  
  Continuously monitor platform usage and performance; recommend enhancements and identify opportunities for automation or optimization.
• 
  
  Keep up to date with Salesforce releases and best practices to ensure the platform evolves with business needs.

• 
  
  Bachelor's Degree required.
• 
  
  Salesforce Administrator Certification required.
• 
  
  Salesforce Field Service Consultant Certification strongly preferred.
• 
  
  6+ years of hands-on experience in a Salesforce Admin, Consultant, or Analyst capacity.
• 
  
  At least 1 year of direct experience implementing and supporting Salesforce Field Service (FSL).
• 
  
  Experience managing and supporting Experience Cloud sites, including design, security, and content updates.
• 
  
  Proven ability to translate business needs into scalable, efficient Salesforce solutions.

About the Opportunity

What You'll Do

• 
  
  Serve as the lead technical architect on client projects, with full ownership over the design and implementation strategy.
• 
  
  Collaborate with stakeholders to deeply understand mission, workflows, and system needs; turn them into architectural blueprints.
• 
  
  Design solutions that optimize performance, scale effectively, and integrate cleanly with external platforms and data sources.
• 
  
  Translate functional requirements into technical documentation including diagrams, estimates, and task lists.
• 
  
  Contribute to sprint planning, backlog grooming, and technical oversight in coordination with project management.
• 
  
  Monitor quality and consistency during development and deployment; ensure readiness for production releases.
• 
  
  Provide architectural oversight across configuration, custom development, APIs, data migration, and automation tools.
• 
  
  Coach technical teammates and help build internal best practices around scalable Salesforce solutioning.

What You Bring

• 
  
  Minimum 5 years of hands-on Salesforce experience, including designing and building solutions for nonprofits using NPSP or Nonprofit Cloud.
• 
  
  Strong knowledge of platform capabilities: declarative automation, Apex/LWC, security, API integrations, and data modeling.
• 
  
  Prior experience leading technical delivery on implementation or transformation projects within nonprofits or human services preferred.
• 
  
  Excellent communication and facilitation skills-able to guide clients through complex decisions with clarity and confidence.
• 
  
  Familiarity with Agile/Scrum methodologies and modern SDLC practices.
• 
  
  Salesforce certifications highly desired (such as Application Architect, Nonprofit Cloud Consultant, Platform Developer I/II).

• 
  
  Design and implement scalable, high-quality Salesforce solutions using Apex, Lightning Web Components, and Flow.
• 
  
  Manage end-to-end configuration and development of custom objects, record types, automations, and integrations.
• 
  
  Build and maintain solutions that support operational and client service objectives.
• 
  
  Leverage Experience Cloud to design and enhance secure, user-friendly external portals.
• 
  
  Implement and support features in Service Cloud and Voice Cloud, including:
  • 
    
    Case management, knowledge bases, and automated workflows.
  • 
    
    Call routing, IVR, transcription, and call recordings for internal training and process improvement.
• 
  
  Lead integrations between Salesforce and various third-party tools such as form builders, document generation tools, e-signature platforms, and scheduling systems.
• 
  
  Ensure robust and secure data flow between platforms and systems.
• 
  
  Collaborate closely with cross-functional teams to translate business requirements into technical solutions.
• 
  
  Stay current with Salesforce releases and trends, proactively applying new features and best practices.

• 
  
  Bachelor's degree in Computer Science, Information Systems, or a related technical field.
• 
  
  5+ years of hands-on Salesforce development experience.
• 
  
  Proficiency in Apex, Flow, and Salesforce APIs.
• 
  
  Strong experience with:
  • 
    
    Experience Cloud
  • 
    
    Service Cloud
  • 
    
    Voice Cloud
  • 
    
    Custom object design and management
• 
  
  Solid understanding of data modeling, security (roles, sharing, OWD), and testing.
• 
  
  Ability to work independently and thrive in a fast-paced environment.

• 
  
  Lead the design, development, and implementation of customized solutions on the Salesforce.com platform
• 
  
  Translate business requirements into well-architected solutions that leverage Salesforce best practices
• 
  
  Customize Salesforce using Apex, Visualforce, Aura, and Lightning Web Components
• 
  
  Manage integrations with third-party applications and internal systems
• 
  
  Oversee Salesforce configuration including workflows, validation rules, process builder, security controls, and territory management
• 
  
  Collaborate with stakeholders across departments to ensure scalable and efficient platform usage
• 
  
  Provide guidance on Salesforce development tools and DevOps practices
• 
  
  Support and enhance FinancialForce applications including PSA and Revenue Recognition modules

• 
  
  7+ years of Salesforce.com development and implementation experience using Agile methodologies
• 
  
  Strong understanding of the Salesforce product suite including Sales Cloud, Service Cloud, Community, Analytics, and the Force.com platform
• 
  
  7+ years of experience in Salesforce configuration and declarative development (e.g., workflows, approval processes, role hierarchy, security settings)
• 
  
  7+ years of hands-on development experience with Apex, Visualforce, SOQL, and SOSL
• 
  
  2+ years of experience developing with Aura and Lightning Web Components (LWC)
• 
  
  Proficiency with Salesforce development tools including VS Code, Developer Console, GitHub/Bitbucket, Data Loader, and Workbench
• 
  
  Experience implementing and supporting Salesforce AppExchange apps, especially FinancialForce PSA and Revenue Recognition

• 
  
  Salesforce certifications (e.g., Platform Developer I/II, Administrator, Application Architect)
• 
  
  Experience leading and mentoring a Salesforce development team
• 
  
  Familiarity with CI/CD pipelines and Salesforce DX

Responsibilities:

• 
  
  Manage system administration tasks, including user access, data handling, and platform support.
• 
  
  Assist in troubleshooting, maintenance, and optimization of platform functionality.
• 
  
  Work closely with team members and business partners to gather requirements and implement solutions.
• 
  
  Ensure timely delivery of tasks while maintaining quality and accuracy.
• 
  
  Conduct testing, provide support, and contribute to ongoing improvements.

Qualifications:

• 
  
  3+ years of experience working with Salesforce.
• 
  
  Familiarity with development tools and system customization.
• 
  
  Strong analytical and problem-solving skills.
• 
  
  Ability to work independently and collaboratively in a fast-paced environment.
• 
  
  Experience with version control and deployment best practices.

• 
  
  Create, implement, and maintain automated test scripts tailored to Salesforce environments using approved automation frameworks and tools.
• 
  
  Design test strategies and execute test cases targeting core Salesforce features including Flows, Triggers, and Apex Jobs.
• 
  
  Contribute to various quality assurance tasks, aligning with broader team and organizational objectives.
• 
  
  Collaborate closely with engineering, product, and business teams to ensure full understanding of business workflows and application features.
• 
  
  Report testing progress, blockers, and resolutions effectively to both technical and non-technical stakeholders.
• 
  
  Operate within Agile development teams to support continuous delivery and iterative improvement.
• 
  
  Track and uphold software quality standards and KPIs throughout the SDLC.
• 
  
  Support ongoing improvement of QA processes, documentation, and automation coverage.
• 
  
  Stay current on emerging QA tools, frameworks, and industry best practices-particularly those related to Salesforce ecosystems.

• 
  
  Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field-or equivalent professional experience.
• 
  
  Minimum of 2 years of hands-on QA or software testing experience, with an emphasis on Salesforce platforms preferred.
• 
  
  Proficiency in object-oriented programming (e.g., Java, Python, JavaScript, or TypeScript).
• 
  
  Solid grasp of modern development workflows, including version control systems and peer code review processes.
• 
  
  Familiarity with key quality metrics such as defect leakage, reliability, and test repeatability.

• 
  
  Working knowledge of Apex and Salesforce-native automation tools such as Process Builder, Flows, and Triggers.
• 
  
  Experience writing and debugging Salesforce queries using SOQL and SOSL.
• 
  
  Exposure to Salesforce development frameworks and tools like Lightning Web Components, Aura, and CI/CD tools (e.g., DevOps Center).
• 
  
  Prior experience testing solutions in industries like finance or investments is highly advantageous.
• 
  
  Hands-on experience using Copado Robotic Testing or similar test automation platforms for Salesforce.

Senior Solution Architect Needed

Job Summary

Key Responsibilities

• Partner with business leaders, stakeholders, and senior technology teams to identify business challenges, define application needs, and ensure the creation of strategic roadmaps that align with organizational objectives.
• Lead discovery sessions to uncover critical business challenges and goals.
• Develop and implement comprehensive application plans for both new and existing systems.
• Present application models and prototypes, integrating user feedback into design iterations.
• Create and maintain scripts and code for application installations and updates.
• Provide mentorship to application developers and offer technical support to end-users as needed.
• Conduct diagnostic tests and perform debugging procedures to ensure system integrity.
• Manage application integration, ongoing maintenance, upgrades, and migrations.
• Document development processes, procedures, and architectural standards.
• Ensure the scalability, reliability, and availability of application architectures.
• Design and develop user-centric applications with optimized interfaces across diverse systems, ensuring alignment with architectural patterns, user needs, and required functionalities.
• Assess the interactions and interfaces between applications, databases, and middleware to identify functional gaps and address potential issues.
• Perform in-depth analysis to resolve operational limitations in application interactions.
• Establish clear architectural guidelines and goals for the organization.
• Oversee the software design process, conducting thorough reviews to ensure consistency, quality, and adherence to enterprise-wide standards.
• Evaluate risks and identify defects by analyzing detailed specifications.
• Collaborate closely with development and technical teams to implement solutions that meet established architectural goals and standards.
• Delegate programming and development tasks effectively as needed.
• Generate and update comprehensive documentation on system features, interfaces, and underlying infrastructure.
• Provide expert recommendations on technical resources and development strategies.
• Conduct ongoing research to identify emerging trends in application architecture and integrate them into ongoing development projects.
• Prepare detailed technical reports by collecting, analyzing, and summarizing information and trends.
• Perform other related duties as assigned.

Knowledge, Skills, & Abilities

• Demonstrated experience designing and developing large-scale enterprise applications in roles such as technical development lead, solution architect, application architect, or enterprise architect.
• Exceptional ability to articulate complex technical concepts in understandable business language and translate business requirements into technical specifications.
• Proven experience aligning application development with overarching business requirements.
• Strong analytical, critical-thinking, and problem-solving capabilities.
• Excellent organizational and time management skills, with the ability to prioritize effectively.
• Superior collaboration and communication skills, with the ability to work effectively within a team, resolve complex problems, and influence others to achieve optimal solutions.
• In-depth understanding of object-oriented design principles.
• Demonstrated ability to proactively identify and recommend robust solutions for security concerns.
• Solid project management skills with a proven track record of successfully driving projects to completion, ensuring stakeholder satisfaction, and delivering excellent service.
• Ability to adapt quickly to changing priorities and effectively manage multiple deadlines.
• A detail-oriented team player who consistently offers valuable suggestions and solutions for software development, usage, and maintenance.
• Ability to document process flowcharts and effectively map business ideas to practical technical solutions.
• Working knowledge of various sequential design processes and modeling methodologies.
• Experience working in Waterfall, Agile, and hybrid project environments.
• Proficiency in standard office productivity tools, including diagramming and project management software.
• Strong knowledge of technical best practices and industry standards.
• Demonstrated ability to exercise confidentiality and sound judgment when handling sensitive information.
• Unequivocal commitment to the highest standards of personal and professional ethics and conduct.
• Guided by core values, committed to the mission, and a pleasure to collaborate with.

Requirements

• Seven years of experience with platform implementation, configurations, and customization.
• Seven years of experience designing, developing, and deploying technology solutions.
• Five years of experience in platform Solutions, Architecture Design/Development Methodologies.
• Five years of experience as an analyst in a technology environment utilizing software design processes and methodologies.
• Three years of experience with SQL queries and SQL reporting services.

Certifications & Licensure

• Application Architect Credential OR Integration Architect Certification.

• 
  
  Collaborate with business stakeholders to gather and translate requirements into clear, actionable user stories.
• 
  
  Lead Agile ceremonies including backlog grooming, sprint planning, QA coordination, and retrospectives (primarily in Jira).
• 
  
  Own and document business processes, SOPs, and internal knowledge bases.
• 
  
  Leverage LLM tools to accelerate creation of user stories, acceptance criteria, and test cases.
• 
  
  Partner with development and QA teams to ensure accurate and efficient sprint execution.

• 
  
  Demonstrated experience as a Salesforce Business Analyst, Product Owner, or Agile Coordinator.
• 
  
  Strong familiarity with Agile/Scrum frameworks and backlog management (e.g., Jira).
• 
  
  Clear, confident communicator able to lead discussions with technical and non-technical stakeholders.
• 
  
  Comfortable and proactive using AI tools and LLMs to enhance productivity.

• 
  
  Perform analytical design and specify system components with a focus on engineering precision and problem-solving
• 
  
  Create cost estimates and technical proposals for project bids
• 
  
  Assist in developing project schedules; coordinate closely with engineers, contractors, and internal stakeholders
• 
  
  Prepare technical documentation, including P&IDs, equipment layouts, and submittals for procurement
• 
  
  Monitor and control project progress, budgets, and timelines
• 
  
  Communicate with vendors for quotes; review proposals; and evaluate component cost-effectiveness
• 
  
  Write and edit Operations & Maintenance manuals; gather documentation from vendors and subcontractors
• 
  
  Collaborate with internal CAD and fabrication teams to finalize detailed fabrication designs
• 
  
  Support installation, startup, and testing; provide training for system operators

• 
  
  Bachelor's degree in Mechanical, Chemical, Environmental, or Civil Engineering preferred
• 
  
  Excellent written and verbal communication skills
• 
  
  Strong organizational skills; ability to work under tight deadlines with close attention to detail
• 
  
  Motivated team player with a proactive and adaptable mindset

• 
  
  Experience with AutoCAD and Autodesk Inventor

Key Responsibilities

• 
  
  Serve as the primary bridge between business units and technical teams to gather, evaluate, and document detailed business requirements.
• 
  
  Collaborate with distributed teams to architect functional solutions in Salesforce that align with evolving business goals.
• 
  
  Guide stakeholders through best practices for Salesforce Service Cloud and Sales Cloud capabilities.
• 
  
  Support system configuration, workflow design, report creation, and process automation within Salesforce.
• 
  
  Manage ongoing enhancements, issue resolution, and continuous improvements for Salesforce and integrated tools (e.g., FinancialForce PSA, CPQ/CLM).
• 
  
  Provide mentorship to junior team members and serve as a subject matter expert across platforms.
• 
  
  Lead functional testing efforts by converting requirements into test cases and validating outcomes.
• 
  
  Support business process documentation using tools like Visio or Lucidchart, and maintain knowledge repositories via SharePoint or Confluence.
• 
  
  Work within agile and hybrid SDLC environments to deliver on roadmap priorities.

Qualifications

• 
  
  7+ years in business systems analysis with deep exposure to Salesforce platform (Service Cloud and/or Sales Cloud).
• 
  
  Certified Salesforce Administrator with demonstrated hands-on configuration experience.
• 
  
  Experience working with Salesforce Lightning, automation tools (Flows, Process Builder), custom objects, validation rules, roles/profiles, and dashboards.
• 
  
  Practical experience with Salesforce CPQ or CLM implementations is strongly preferred.
• 
  
  Familiarity with data manipulation and reporting tools to support operational and executive reporting needs.
• 
  
  Strong understanding of Agile and Waterfall delivery models, with at least 3 years using tools like Jira, Bitbucket, and Confluence.
• 
  
  Excellent communication skills with a proven ability to influence stakeholders and simplify complex technical concepts.
• 
  
  Demonstrated ability to work independently and within cross-functional, distributed teams.
• 
  
  5+ years' experience documenting and improving business processes using BPM tools.
• 
  
  Proficient with Microsoft Office suite, particularly Excel and PowerPoint; knowledge of Microsoft Project is a plus.